IT support and tools at UNIL
UNIL offers a wide range of services through the Central IT Services (Ci), including technical assistance, WiFi access, software, online courses, hardware support, IT security, etc. to help its community use digital and IT tools.
Need assistance? Contact the help desk
How to find your way around
With so many services on offer, we invite you to explore the dedicated pages designed to guide you and meet your needs.
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IT tools for getting started at UNIL
To get off to a good start at UNIL, familiarise yourself with the IT tools available to you.
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IT help desk
The help desk is the central point of contact for all your IT questions and requests. There is also a dedicated desk for UNIL members' personal devices.
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Catalogue of services
The Computer Centre offers a catalogue of services that are specially designed to meet the needs of the University community. Explore our full range of services in our catalogue.
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The Ci Blog
The Central IT Services keeps you up to date with the latest news via its 'Ci News' blog, outlining new services, feature updates and any other technological developments affecting the University community.
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Data protection
This site provides key information on the management of personal data at UNIL, your rights and responsibilities, as well as advice on complying with legal obligations in terms of data protection and security.
Students supporting students
The UNIL help desk is made up of more than 30 students and offers an IT support service that is available to the entire University community. The team is both competent and caring, providing technical support with a human touch. The help desk is a local service that treats every request with attention and efficiency, guaranteeing personalised support.
Support for your personal devices too
A desk dedicated to UNIL members' personal devices is available at the Amphimax. Open Monday to Friday without appointment, it offers practical assistance for your personal technical needs.